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PSA: Pre screen cracks emerge

Rédigé par Jonathan Downer le Lundi 15 Juin 2009

It didn't take long for the first cracked screen report to surface, with our first confirmed crack being photographed and posted on our forums at 7:52pm on 6/7/09 (that's the day after launch).

It first appeared to be an isolated incident, but it quickly became apparent that this is not a unique problem. A fair number of individuals are reporting screen cracks originating from the center button, and then spider-webbing up the device. Thankfully, Sprint seems to be on the ball with the problem, and most folks are reporting replacement devices being handed out without having to go through the TEP or paying any deductible.

This is certainly not a good sign, with devices barely out of the box already showing some pretty severe durability issues. These are also not devices that are being dropped, and most folks are reporting just pulling the device out of their pocket only to see the massive crack. If you've encountered a cracked screen of your own, or know someone who has, please let us know in the comments! If this turns out to be a widespread problem, it could spell very serious trouble for Palm and Sprint alike.

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Tags : palm, pré

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