Verizon Strategist for Customer Self-Service to Deliver Keynote at Light Reading Online Event on April 20

BASKING RIDGE, N.J., April 19 /PRNewswire/ -- Patrick Smith, who is guiding Verizon's customer self-service support effort, will deliver a keynote presentation at the Light Reading virtual trade show, "Three OSS Imperatives: Customer, Cost and Cloud," on Tuesday (April 20).  Smith will address

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