Verizon Business Helps Oregon Agency Respond More Quickly to Callers Seeking Unemployment Benefits

SALEM, Ore., May 19 /PRNewswire/ -- Verizon Business has implemented a new customer-contact solution at the Oregon Employment Department to help it respond more quickly and cost-effectively to the more than 100,000 calls it receives each month from residents seeking unemployment benefits. In a nine-

Source : http://www.prnewswire.com/news-releases/verizon-bu...