At Futurecom 2013, TOA Technologies will demonstrate how telecoms providers in Latin America can enhance the customer experience with field service management technology

RIO DE JANEIRO and CLEVELAND, Oct. 11, 2013 /PRNewswire/ -- With competition ramping up in the Latin American telecommunications industry, providers are looking for ways to differentiate. The field technician workforce, oftentimes the only face-to-face interaction a telecom will have with...