COLORADO SPRINGS, Colo., Jan. 18, 2011 /PRNewswire/ -- The International Customer Management Institute (ICMI), the industry-leading organization providing professional services such as consulting, training, and information resources to contact center professionals, has announced that their Executive
Source : http://www.prnewswire.com/news-releases/internatio...
Source : http://www.prnewswire.com/news-releases/internatio...