Consumer Reports today gave Apple a major lead in its rankings for both desktop and notebook technical support [subscription required]. Among more than 7,000 readers, Apple's help scored 87 and 86 points in each category and was much higher-rated than any other computer manufacturer. Lenovo came closest in notebooks with just 63 points, while Dell fell far behind in desktops with a 55-point score....
Source : http://www.electronista.com/articles/10/03/10/appl...
Source : http://www.electronista.com/articles/10/03/10/appl...